​Thanks for shopping at ProbioticVita!


If you are not entirely satisfied with your purchase, we're here to help.


Returns

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.


Your item needs to have the receipt or proof of purchase.



Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

 

Sale items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.


If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.



Exchanges

We only replace items if they are defective damaged or do not fit properly.  If you need to exchange it for the same item, send us an email at HELLO@PROBIOTICVITA.COM and send your item to: 

3869 Portola PKY Irvine, CA 92602 United States


Shipping

To return your product, you should mail your product to:  

3869 Portola PKY Irvine, CA 92602 United States


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.


Depending on where you live, the time it may take for your exchanged product to reach you, may vary.


If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.




Contact Us

If you have any questions on how to return your item to us, contact us.

HELLO@PROBIOTICVITA.COM